Duke 500 ml Copper Vacuum Insulated Water Bottle

The Duke bottle delivers exceptional thermal performance with a sleek, professional look. Crafted from premium 18/8 grade stainless steel and enhanced with vacuum insulation and a copper-plated inner wall, it keeps beverages hot for up to 12 hours and cold for an impressive 48 hours. With a 500 ml capacity, it’s the perfect everyday companion for those who prioritize both function and style. Packaged in a high-quality Avenue gift box.

Product Information:

• Material: Double Wall 18/8 Stainless Steel with Copper Plating
• Style: Sleek insulated bottle with premium finish
• Capacity: 500 ml
• Dimensions: Standard bottle size
• Color Options: Grey, Silver, Solid Black, White

Features:

• Keeps drinks hot for 12 hours and cold for 48 hours
• Advanced copper vacuum insulation for superior temperature retention
• Durable and stylish 18/8 stainless steel construction
• Presented in a premium Avenue gift box

Perfect for:

• Daily hydration in all seasons
• Travel, work, and fitness routines
• Elegant and practical gift option

Package Includes:

• 1 × Duke 500 ml Copper Vacuum Insulated Water Bottle

We offer Free Shipping on all of our products across Netherland.

FREE TERMINATION OF THE CONTRACT BY THE CUSTOMER

CUSTOMERS have the right to free termination of the products purchase contract they have entered with Insulated Mugs team within fourteen (14) calendar days, with no need to offer any justification.

The term for exercising the right to free termination expires on the expiration of the fourteenth (14th) consecutive day after the day following that in which the CUSTOMER, or a third party appointed by him/her, other than the carrier, acquires the physical possession of the product or of the last product, in case of several goods ordered in a single order and delivered separately.

In order to exercise their right to free termination, CUSTOMERS undertake to communicate to Insulated Mugs team by email to info@insulatedmugs.com their decision to terminate this contract by means of an unequivocal termination statement. For such, CUSTOMERS may complete and send via email the free termination form that Insulated Mugs team may make available or any other unequivocal termination statement.

In order for the free termination period to be respected, it is sufficient that the CUSTOMER'S communication regarding exercising the free termination right is sent before the expiration of the said termination term.

Conditions for Returning Products in the Event of Contract Termination:

In case of exercising the free termination right of the contract concluded with Insulated Mugs team, the CUSTOMER undertakes to return the product(s) in perfect condition, without any trace of misuse, dirt or damage, and without signs of manipulation beyond what is usually accepted in a commercial facility, as well as wholly, with all its components and accessories, instructions manual, and original packaging.

The return of product(s) must occur until the end of the 14th (fourteenth) consecutive day counted from the delivery day, to the address indicated by Insulated Mugs team in the instructions sent to the CUSTOMER. Likewise, the packaging must be completely identified and intact, so that the identification of the sender can be confirmed.

Should the CUSTOMER not fulfil the conditions previously established, Insulated Mugs team reserves the right not to accept the termination of the contract and the return of the product(s) and, consequently, of not reimbursing the CUSTOMER for the payments made.

Effects of Free Termination:

In the event of termination of the contract with Insulated Mugs team, it will reimburse the CUSTOMER for the payments made, including delivery costs (with the exception of additional costs resulting from the CUSTOMER'S choice of a shipment mode other than the least expensive normal shipping modality offered by Insulated Mugs team), without undue delay and in any event not later than 14 (fourteen) days from the date on which Insulated Mugs team becomes aware of the decision to terminate this contract.

Insulated Mugs team will refund the CUSTOMER by using the same payment method used by the latter in the initial transaction. In any case, the CUSTOMER will not incur any costs as a consequence of such reimbursement.

In the event of product return(s), refunding of the purchase price will be made by Insulated Mugs team after validation of the fulfilment of the return conditions described previously and below.

CUSTOMERS are responsible for all expenses related to or arising from product returns, and must guarantee the shipment in a safe way and with the necessary guarantees so that the returned product is delivered to Insulated Mugs team in perfect state of conservation.

Exceptions to Free Termination:

Under Article 17 of the applicable law to distance contracts (Decree-Law No. 24/2014, of 14th February, in the wording in force at any moment in time) the following constitute exclusions to the right of termination of the contract, and CUSTOMERS cannot freely resolve the following contracts:

CUSTOMER SUPPORT, COMPLAINTS, AND AFTER SALES SERVICE

Any possible complaints regarding products marketed on the WEBSITE or questions related to after sales assistance should be sent to Insulated Mugs team by email at info@insulatedmugs.com. All complaints will be duly reviewed by Insulated Mugs team and timely answered.

The same means of contact may be used by USERS for any questions related to Customer Service, including help and suggestions.

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